Customer Help & Procedures

How do I cancel an order?

Please contact us with your full details and your order reference.

Please note that orders can only be cancelled providing despatch has not occurred. If you need to return an item that has already been despatched please click here for details.

Please consult the list of customer help articles below for help with using our website, procedures regarding placing your order, and for our specific terms & conditions. Please click on a help topic below to get more information :