Karcher SG 4/4 Professional Steam Cleaner

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Item Id :20991091

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Customer Questions & Answers

Andrew Richards asked on 04/12/2021

Q : Can you please tell me if you sell the screw valve for the main water tank on top of the machine , as ours is broken and we cant release the valve. And how much are they to buy

TooledUp answered on 06/12/2021

A : Hi Andrew, I'm afraid we can't supply spare parts for this machine but if you contact Karcher directly they will be able to assist with availability and pricing info.

Gary Jackson asked on 05/03/2021

Q : Do you have a demonstrator to try first as this is a lot of money if it will not do the job required. Kind regards, Gary

TooledUp answered on 09/03/2021

A : Hi Gary, I'm afraid we are only a fairly small business really and don't have any demo units, other than of a select few display machines in our retail showroom. If you go to the main Karcher UK website there's a form you can fill out in the Services section to request a demo so they should be able to assist you further if you contact them with all the required info.

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This product carries a full 1 year commercial manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. High pressure hoses are covered only for 3 months and are easy damaged by being trodden on or driven over. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

A Karcher service technician will attend all instances of faulty machines and repair/exchange products with faults due to faulty materials or workmanship. Faults due to incorrect operation, wear & tear etc are chargeable. A credit card no is required for technician callout to cover charges not related to warranty faults.

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