Spear and Jackson Traditional Stainless Steel Flexo Lawn Rake

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Spear and Jackson Traditional Stainless Steel Flexo Lawn Rake

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Customer Questions & Answers

Trishia Murphy asked on 10/07/2020

Q : What kind of wood is the shaft of spear & jackson element flexo rake white? And why is it called white? Yours sincerely TM

TooledUp answered on 13/07/2020

A : Hi Trishia, I'm afraid we don't actually stock the model you're referring to but from what I can see the shaft is made from ash. You can actually get white ash (an especially pale type) so this may be what is referred to in the title, but I think it's probably more likely that it is a mistake entered by whichever seller uploaded the description onto Amazon, as I can find no other reference to this anywhere.

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This product carries a full 10 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.

We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.

After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.

Get help regarding Spear and Jackson Traditional Stainless Steel Flexo Lawn Rake

For any technical enquiries relating to this product it is best to call the manufacturer, Spear and Jackson, direct on 01142814242.

For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.

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