Faithfull Stainless Steel Telescopic Pressure Sprayer Lance
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Faithfull Stainless Steel Telescopic Pressure Sprayer Lance
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Customer Questions & Answers
Q : Hi. Same question as last person (several months ago now!) - when do you think this item will be back in stock? BTW, this lance does fit the 16HD as well as the 8HD - see Faithfull website.
A : Hi David, at the moment Faithfull are advising that these may be available again from the last weekend in October, but suppliers are having a lot of trouble getting goods into the country currently so we don't tend to rely on these dates until they've been confirmed (as they often change). With regards to the 16 litre sprayer, I don't think there's any question it will fit the FAISPRAY16HD but it's a very similarly named model (FAISPRAY16) which I'm not sure about. This model comes with a plastic lance as standard and isn't listed on the Faithfull website as being compatible.
Q : When do you think this telescopic Lance will be back in stock and does it fit your 16L back pack sprayer?
A : Hi Richard, unfortunately there's a lot of disruption to shipping at the moment and this is one of the items that we're still awaiting confirmation on when we can expect it to be available again. Once we have a date from the suppliers this information will start to show on the website. With regards to compatibility Faithfull say this is suitable for the FAISPRAYHD but this is not part of our current product range - we stock a different Faithfull 16 litre sprayer which I'm guessing you're referring to? This is the FAISPRAY16 on 21008227 but it's not mentioned it in their compatibility list, which I presume means it has a different fitting.
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This product carries a full 1 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
Get help regarding Faithfull Stainless Steel Telescopic Pressure Sprayer Lance
For any technical enquiries relating to this product it is best to call the manufacturer, Faithfull, direct on 01603 671640.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.