Kent and Stowe Short Handled Loppers

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Item Id :21004445

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Kent and Stowe Short Handled Loppers

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Customer Questions & Answers

Michael Urie asked on 13/08/2021

Q : How do I register a new product

TooledUp answered on 16/08/2021

A : Hi Michael, I'm guessing you didn't purchase it from us either as our system still says we haven't sold any of these loppers. As per the previous response I think the best thing you can do is hold on to your receipt and contact the retailer you purchased it from if you didn't get one, as the Kent & Stowe website seems to be offline for the time being.

Brian HOY asked on 30/03/2021

Q : how do we register the lopper we have just purchased for guarantee

TooledUp answered on 30/03/2021

A : Hi Brian, I'm guessing you didn't purchase it from us as our system says we haven't sold any! Hopefully you got a receipt for it, but if not you could try the retailer in question? Having checked online it currently says "This page will be d to allow you to register guarantees in due course, please keep your receipt where possible as proof of purchase." so I think they're doing some maintenance at the moment.

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This product carries a full 5 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.

We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.

After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.

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