Ryobi R18TP ONE+ 18v Cordless Transfer Pump
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Customer Questions & Answers
Q : I need to attach a custom hose (not a garden hose) to the outlet. What are the exact specifications of the outlet ?
A : Ryobi haven't provided these specifications but you may be able to get this information from their technical department
Q : It looks like only one hose is supplied but you need two hoses. Does the second hose need a special adaptor to fit on the pump ? If so where do you buy one and what is it called ? Thanks
A : Hi John, the R18TP is supplied with a tap connector which enables you to attach a standard garden hose with a hose connector as you would to an outdoor tap
Q : Can you buy replacement hose filter? The iron shaped filter that attaches to the end of the hose? Thanks
A : Hi Andrew, we're not currently able to supply this as a standard retail item but if you contact Ryobi they should be able to provide this to you as a spare part.
Q : Could the pump be used to pump water from a water butt on an allotment allowing me to water with a hosepipe? I currently have to submerge a watering can and essentially hand carry water to the plants.
A : Hi Chris, the user manual states that the pump should only be used for clearing out flooded areas but I don't see any reason why it wouldn't work for that application, as long as the conditions were within its capabilities and it wasn't used continuously.
Q : If a tap is added to the outlet would the pump stop when the tap is closed ?
A : I don't think so, no - the pump is designed to drain a body of water in one go, rather than for semi permanent installations or continuous stop start use. If the pump is overloaded it is designed to shut down, but it then needs to be restarted and I can't imagine it is good for the motor in the long term
Q : Could I use this for dirty water? E.g a pond if I kept the inlet out the sludge at the bottom
A : I suspect that most pondwater will be too dirty for the R18TP as it shouldn't be exposed to particles larger than 2.5mm
Q : Could I use this to pump water from a drum to fill an ice making machine??
A : Hi Jaycie, the user manual states that the pump should only be used for clearing out flooded areas but I don't see any reason why it wouldn't work for that application, as long as the conditions were within its capabilities and it wasn't used continuously. Note that it wouldn't be suitable for drinking water / food applications though
Q : Can this pump be used with saltwater?
A : Hi Dennis, I asked Ryobi's technical department and they have confirmed it is suitable for use with salt water / sea water. Many thanks
Q : Can you use this as a bulge pump on a boat? The issue being there might be oil or diesel in the water.
A : Unfortunately, water that contains oil or diesel may cause damage to the pump and would be against the manufacturer's recommendations.
Specifications
More Help
If you require more information or assistance with this product please consult the links below :
This product carries a full 3 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design. Please note that cordless products will normally have a shorter warranty of just 1 Year for the battery and or charger supplied.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.
Get help regarding Ryobi R18TP ONE+ 18v Cordless Transfer Pump
For any technical enquiries relating to this product it is best to call the manufacturer, Ryobi, direct on 01628 894400.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.