Conact us via Email
Please select the appropriate option from the choices below for your enquiry if you wish to contact us via email as this will help ensure your enquiry is routed to the correct person and is dealt with more effectively :
Technical Questions - if you have a query relating to any technical aspect of a product, for example size, weight or suitability for a particular task, you may be able to contact the manufacturer directly for in-depth information.
Product Enquiries - for any queries you may have relating to a specific product for example stock availability, delivery times etc.
Cancel my order - if you wish to cancel an order that has not already been despatched to you. If your order has been despatched you will need to go through our normal returns process.
Customer Feedback - for comments and suggestions regarding the website or our service.
Complaints - if you should have a complaint about our service.
Sales Enquiries - for any other queries.
If you need to write to us please find our postal address below :
78 Suez Road
For sales or general enquiries please contact our sales telephone number below :
0844 335 3902
Our opening hours are as follows :
||Tooled-up.com Customer Service Phone Line
||Tooled-up.com Express Order Phone Line
||9:00am - 5:30pm
||5:30pm - 9:00am
||7:30am - 5:30pm
||8:00am - 12:00pm
Our Customer Service and Technical Help Phone Lines are open during normal office hours as detailed above. Our Express Order Line is open 24 hours a day, 7 days a week, but this line is only available for customers wishing to place a new order, and will be unable to deal with queries relating to existing orders.
Calls to our 0844 number from BT landlines should cost no more than 5p per minute with a minimum call cost of 5.9p (current at September 2009). Call costs from other providers and mobile networks may vary.
To send us a fax please use the number below :
0208 805 4545
Please note the following before you contact the Tooled-Up Marketing Department :
It is a policy of Tooled-Up not to advertise based on impressions only, such as banner advertisements or other residency type advertising.
Tooled-Up does not utilise paid for link building services or other related services.
Tooled-Up does not subscribe to paid for directory submissions or other related services.
Contact our Marketing Department