• Abrasives & Grinding Accessories
• Adhesives, Sealants & Fillers
• Air Tools & Compressors
• Automotive Tools
• Books, Guides & Videos
• Camping, Travel & Outdoors
• Cleaning
• Construction & Renovation
• Cycle & Motorcycle
• Decorating & Tiling Tools
• Drill Bits & Drill Accessories
• Electrical & Electricians Tools
• Fixings & Fasteners
• Garden Tools
• Hand Tools & Carpentry
• Heating & Cooling
• Household & Hardware
• Industrial & Heavy Machinery
• Ladders & Lift Trucks
• Lighting & Torches
• Measuring Tools
• Nail & Staple Guns
• Paints, Varnishes & Treatments
• Plumbing Tools
• Power Tools
• Power Tools Cordless
• Power Tools Petrol & Diesel
• Power Tool Accessories
• Safety & Detectors
• Saw Blades & Hole Saws
• Security & Locks
• Socketry
• Spanners & Wrenches
• Tool Boxes & Storage
• Tool Sets
• Welding Tools
• Work Wear
• Workbenches & Vices

Please consult the list of customer help articles below for help with using our website, procedures regarding placing your order, and for our specific terms & conditions. Please click on a help topic below to get more information :

 

• About Tooled-Up.com

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• Who are we and how long have we been trading?

 

• Ordering

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• Will I get notifications about my order status?
• Why haven't I received any email notifications?
• How do I cancel an order?
• What do I do if my details have changed?
• Acceptance of your order
• How can I track my order?
• When will I receive my order?
• How will my item be sent?
• What happens when I receive my goods?
• How can I calculate my postage charges?
• Why don't you ship to my country?
• Why do you prefer a landline number?
• What is my 3 Digit Card Security Number

 

• Payment

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• What payment methods can I use on the website?
• Can I order over the telephone?
• Can I order by Fax?
• Can I order by post?
• Can I pay by cheque or postal order?

 

• Product Information

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• Prices of goods
• Technical Information
• Guarantee / Warranty Details
• Health & Safety
• Pictures & Descriptions

 

• Goods Missing/Not Received

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• What do I do if I have goods missing from my delivery even though my delivery note says I should have them?
• What do I do if I have received my email confirmation of despatch but have not received my goods?

 

• Returns & Collections

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• How do I return a faulty item?
• Can I return an unwanted item?
• How do I return an item that was sent to me in error?
• Collections
• How do I return Damaged Goods?

 

• Cancelling Orders

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• I want to cancel my order
• Refusing a delivery once goods have left us
• Delivery not made as you were out at the time

 

• Website Help

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• How do we protect your details?
• Does the website use cookies?
• Why is my basket is empty after I have added an item?
• Can't find the product you are looking for?
• Copyright & Trademarks

 

• Mailing List

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• How can I receive details of your latest special offers and new products?
• How do I unsubscribe from your mailing list?

 

• Voucher Codes

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• Use of Voucher Codes

 

• WEEE Compliance

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• Are Tooled-Up.com WEEE Compliant?