Greenworks Warranty

Greenworks UK Warranty

Greenworks specialise in cordless tools, primarily for the garden market and for outdoor use. Their core product ranges include cordless lawnmowers, grass trimmers and hedge trimmers, and most are intended for domestic use, although they do also have a small professional range which is only available through selected retailers.

Warranty Overview

Greenworks Warranty All Greenworks products carry a free guarantee which protects you against the cost of repairs due to manufacturing faults for the first 36 months of ownership.

For guidance on any issues with your Greenworks warranty, please call the Greenworks warranty help line number first on 01793 833007

Certain items and components are considered consumable and are not covered by warranty. This includes, for example, lawnmower blades and grass trimmer line. The Greenworks products we stock are only guaranteed for domestic use and the warranty does not apply if the product has been purchased for professional or commercial applications.

This is a manufacturer backed warranty at the discretion of, and subject to an inspection by, the manufacturer within the terms and conditions of fair wear and tear and correct usage of the tool. Damage caused by accident, misuse and unauthorized repair or modification is not covered.

Technical Questions

For any technical enquiries call Greenworks direct on 01793 833007

I Have an Issue with My Greenworks Tool

We will exchange or refund within the first 30 days if a manufacturers fault is found. This is subject to a manufacturer’s inspection & authorisation, and please note you must contact Greenworks in the first instance – this enables them to run through a few basic diagnostic checks to verify the issue and ascertain if the tool needs to be returned to a service centre or can be fixed with a user-replaceable part. If your tool develops a fault thereafter or during its extended warranty period, you must go through the manufacturers repair procedure using the contact details on this page.

In the event of an issue with an individual component please contact Greenworks directly for Assistance.

Contact Details

GREENWORKS C/O Handy Distribution
Murdock Road,

Telephone: 01793 833007 (Monday – Friday)

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