Draper Portable Emergency Jump Starter and Power Pack
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Draper Portable Emergency Jump Starter and Power Pack
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Customer Questions & Answers
Q : Hello sirs, I got this power pack and used 2 or 3 times was good but when I start to charge then I noticed there was burning smell came out and very small amount of smoke but not much, I thought because it is new and it is normal and after 24 hours I noticed that the battery still not charged mean time I noticed that it had been more than a year since I bought it and there wouldn’t be any warranty left and I opened it and noticed that some component is burnt. I am wondering what can I buy new motherboard for it
A : Hi, unfortunately this is not something we can assist with, but if you contact Draper via their UK website they may be able to advise further
Specifications
More Help
If you require more information or assistance with this product please consult the links below :
This product carries a full 1 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
Get help regarding Draper Portable Emergency Jump Starter and Power Pack
For any technical enquiries relating to this product it is best to call the manufacturer, Draper, direct on 023 8026 6355.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.