Black and Decker FSMH13E10EPP 10 in 1 Steam Mop

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Item Id :21022866

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Black and Decker FSMH13E10EPP 10 in 1 Steam Mop

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Customer Questions & Answers

Uta Varty asked on 06/11/2019

Q : What is the warranty period of this steam cleaner?

TooledUp answered on 06/11/2019

A : Hi Uta, the warranty for this product is two years (you can see the warranty information for all products on our site if you scroll to the bottom of the product page and check the "More Help" section)

Mrs B Booth asked on 09/05/2019

Q : How can I obtain a replacement microfibre steam head cleaning pad for model FSMH13E10 ?

TooledUp answered on 17/05/2019

A : You will be able to purchase these from our website. Item number 21000148

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This product carries a full 2 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.

We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.

After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.

Get help regarding Black and Decker FSMH13E10EPP 10 in 1 Steam Mop

For any technical enquiries relating to this product it is best to call the manufacturer, Black & Decker, direct on 0330 808 0719.

For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.

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