Gardena Wall Mounted Auto Hose Reel
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Read 23 Customer Review(s) for Gardena Wall Mounted Auto Hose Reel
This order was delivered promptly and I chose the Gardena Hose after reading some reviews! I know that, at times, one cannot rely upon some 'Reviews' but my experiences with Tooled-Up.com has been exceptional. The hose itself, compared with others stands out in quality and the delivery was very quick. Ordered one day, received the next. Not always possible but I understand that! I just had to telephone the company Customer Service and thank them for the good service they offer. I am fairly confident that, if you have a problem with Tooled-Up, then it will be dealt with in a professional way. I dont think they will prove me wrong! Good delivery- Good Item-Works well!
Perfect so far. Attached well and easily to the wall. Is fairly tough to pull out but that is more down to the good quality of the hose and build. Goes back in nicely but again needs to be managed as it is quite snappy but again, it’s only doing what it’s supposed to do and doing it well. Looks smart and really quite happy with it. Hose itself seems really good quality.
An easy to use substantial hose reel of exceptional quality. Everything included to fix to wall and get started with no extras needed. Love it!
This is the 'creme de la creme' of hose pipes - really great auto hose reel. It is a large item but quality is A1!!
I think the equipment is excellent, the wind up system works really well; pulling the hose out needs quite a lot of muscle which is no problem for me but could be for others. It is just what I wanted
Exactly what I expected and does what I want it to. So very happy and pleased with purchase
This is a very good well made hose reel, I can't compare it with others as it's the only automatic hose I have had. I can see why in the instruction booklet they say you have to be in good health to use it as my 30metre hose is quite hard to pull out, once extended it works very well and is easy to retract if you keep a tight hold on it as it rewinds into the cassette. I would definitely recommend it.
Seems very well made, easy to mount on wall, time will tell. Very happy so far.
Good product well built good price speedy delivery. Haven’t been using it for long so can’t comment on durability but it looks and feels as though it will last.
Best price around for this product. gardena is the best on market sick of the poor quality of hoselock and fast delivery very pleased with tooled up
Initially a little bit pricey compared to other similar products. But upon delivery could understand why. The build quality and ease of installation are first rate and it makes using a hose so much easier.
Design and build quality appear superior to Hozelok rubbish. Of course it's more expensive, but you get what you pay for. Tooled-up were also extremely competitive on price and includes free next day delivery. What more can you ask for?
Easy to install and its clearly a good quality item. Will need time to really see how it performs especially through the winter months.
I have put the hose on the wall, Slightly concerned that the supplied bracket is only for concrete walls. It is too cold to use it at present.
Quickly delivered. Good communication on the way. Well made. Not used it yet as it needs to be fixed to the wall first. Very good price. I’m pleased.
This is an excellent hose, well made and really practical. The auto recoil function means no more endless winding in and falling off the reel. It is expensive and does require 4 very carefully drilled large holes to hold what is a very heavy product but worth the price and DIY!
This product is a quality built and engineered item and I am so pleased I didn't go for a cheaper option. The hose is used regularly and works as it should exceptionally well. The item was delivered quickly and the service overall was exceptional. Wouldn't hesitate in using them again. Very pleased all round.
So far very good, Expensive but worth it. No leaks and winds up in seconds.
Well-designed and constructed. Feels it and looks it. makes watering so much easier with kink-free hose and the rewind feature is bliss.
Had one for ten years - a good product. It was up & running within 18 hours of me ordering it; wonderfull service, have already recommended someone to you. Regards, Derek Champion
So far very very pleased with the auto hose. The build quality is excellent and very german in its function. One critisism is with the mounting the auto hose in that the instructions failed to mention that the mounting bracket needs to be removed from the hose (via screw item 14) before fitting the hose to a wall. I have emailed the manufacturer and tooled-up to that effect and gardena have replied and have noted the comment.But look no further, pay the price its worth it.
Good quality of reel, hose and fittings. good instructions. works well and i expect it to stay serviceable for many years.
Only had this 2 weeks so can’t really say a lot about it looks to be well made good quality materials, the wall fixings could be better only 2 of the 4 wall plugs tightened up other 2 turning in the wall poor quality plastic plugs.
Customer Questions & Answers
Q : Hi do the 20m 25m 30m and 35m all have the same size box please and can a second wall mount be purchased so I can move it from front to back of the house with ease thanks
A : Hi Adam, I spoke to Gardena and they confirmed that it is only the hose itself which is different in the hose reel kits you mention. They also confirmed it is possible to get a spare mounting bracket sent from the factory through their spares/repairs service. The part number is 5846580-01 and (if you're in the UK) to order one you'd need to speak to their customer service department on 0344 844 4558. Apparently you need to select the option for "Flymo" and have the model number / serial number of your Gardena product to hand. Customers outside the UK would need to contact them via the Gardena international website to request this part.
Q : Exactly what kind / type of hose comes with this reel,..... (in relation to the four types of Gardena hose as described within the Gardena product brochure),..... ?
A : These hose reels are supplied with Gardena Comfort Flex hose (our product code 21008928)
Q : If the battery fails can the hose be wound in by hand
A : Hi Mike, there is no manual winding handle but these hose reels don't use any power - the return action is a simple spring loaded mechanical process (much like you find on many vacuum cleaners for example).
Q : Can the hose box be serviced in any way, seems to be getting a bit stiff to operate after 4 years excellents service.
A : Unfortunately, as this is a completely sealed unit, I am unsure of how you can gain access to the internal moving parts, all I can suggest is to fully extend the hose then try spraying some WD40 on the inside around the auto wind mechanism. This may help relubricate the system.
Q : Could you please tell me the manufacturers warranty on this item?
A : This product carries a full 5 year manufacturers warranty covering both faulty materials and faulty workmanship,
Q : Hi, can you tell me if the Hose Diameter 12.5mm is internal or external diameter.
A : I can confirm that all garden hose diameters are based on internal diameter measurements.
Q : Can the hose reel be removed from the wall without having to unscrew the fixing bracket once it has been wall mounted?
A : I can confirm that this can be lifted off its wall mount without taking off the wall bracket.
Q : What is the weight of the 25m wall mounted auto hose reel
A : I can confirm that this has a boxed weight of 13.90kg
If you require more information or assistance with this product please consult the links below :
This product carries a full 5 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.
Get help regarding Gardena Wall Mounted Auto Hose Reel
For any technical enquiries relating to this product it is best to call the manufacturer, Gardena, direct on 01325 302277.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at firstname.lastname@example.org or call on 020 8805 3535.