Hozelock JET 3000 Garden Water Pump
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Customer Questions & Answers
Q : Can this pump be used outside in all weathers, or does it need to be protected from rain?
A : I can confirm that whilst this pump is showerproof it is not waterproof. It is advisable to protect the pump from the elements as this will prolong the lifespan of the pump and not allow the pump to be exposed to temperatures which may cause the water inside to freeze and expand as this would cause damage to the internal mechanisms.
Q : I have a source of water in the ground in our garden, I have yet to find how far down the water level is, but I cannot see a figure for a suction height. Many of the pumps I have had before are impeller types and require a lot of fiddly priming to get them to suck. So I need the maximum height from which it will reliably draw.
A : I can confirm that this pump has a max suction height of 7m and a min/max head height of 2m - 35m Hozelock pumps are self-priming; therefore, they can be primed without having to fill the suction hose.
Q : How long is the power cable?
A : I can confirm that this pump has a power cable of around 1.5m
Q : can it be used to pump water from a 1st floor bath into a tub at ground floor?
A : I can confirm that this pump can be used to pump water from any still water source from a height of up to 7m and will pump water to a maximum of 35m. However, please note this is not designed to boost water mains pressure and should not be connected to a tap as a water source.
Q : From how low can the pump draw water below itself and does the pump self-prime ? How noisy is it ? Can the flow rate be adjusted ?
Can you answer this question? Yes I can
Q : can this be connected to the mains water tap for its supply?
A : Unfortunately, this is not suitable to connect to a mains water supply as its water source and is designed to pump from a tank, pond, or other large water sources. To boost mains pressure on a garden tap you would need a mains pressure booster.
Q : What is the diameter of the suction hose please?
A : I can confirm that this has a 1" suction hose.
Q : Can this be used in conjunction with a Hozelock sprinkler.
A : I can confirm that after checking the manual to connect this to a normal garden hose you would need to cut the stepped discharge connection ( to the relevant size then attach a 1" Threaded Tap Hose Pipe Connector.
Q : How far can it pump water through a normal garden hose?
A : after speaking to our technical team, I can confirm that this pump has a 35m head height.
Specifications
More Help
If you require more information or assistance with this product please consult the links below :
This product carries a full 2 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.
Get help regarding Hozelock JET 3000 Garden Water Pump
For any technical enquiries relating to this product it is best to call the manufacturer, Hozelock, direct on 01213131122.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.