Tooled-Up.com Reviews
Posted on : 29th August 2025
Very good and quick service as normal I will definitely carry on using Tooled-up
Posted on : 28th August 2025
Excellent process
Posted on : 28th August 2025
All good nice and light does a good job would bye from tools up again good service thanks
Posted on : 28th August 2025
orderd my product on the Wednesday delivered on the Saturday and an hour or so earlier than promised. Delighted with service.
Posted on : 28th August 2025
Speedy delivery less than 24 hours. Correct product worked as described from box.
Posted on : 27th August 2025
Very good.
Posted on : 27th August 2025
Excellent purchase yet to use it though but good value for money
Posted on : 27th August 2025
Excellent service and great stock! The courier messed up - no fault of Tooled-Up - and not only was I able to speak to someone there (a rarity in these days of chatbots and auto responders) but she did everything she could to resolve the issue, on a Saturday morning! Problem solving is the key to good service so I’d have no hesitation in ordering again.
Posted on : 27th August 2025
This review reflects comments I have made to Sales via email. After placing my order and not having any notification of shipping after 4 days (3 working days as the order was placed over the weekend) I decided to use the tracking link included in the confirmation of order email. This required me to create an account as I'd placed the order as a guest. When I tried to create the account a message popped up that my email address was already in use. I contacted Sales via email querying this and requesting an order update. In the meantime as my address was apparently already on the system I decided to try logging in and then using the 'Forgot password' link to allow me to generate a password. This proved successful, allowing me to log into my new account. It then occurred to me that the email address was probably on the system because I had entered it as part of the billing information. This was subsequently confirmed by Sales. I quote: "When placing an order as a guest, your email address is stored against the order for communication and confirmation purposes. In some cases, this can result in an account being created automatically with your email address, but without full details such as telephone number or address". I have pointed out that this is something that is likely to happen to other customers and the sales system needs to be amended to prevent it. It may be coincidence but it seemed that my intervention spurred Sales into action because the next day I received notifications of picking, packing and despatch in quick succession and the goods arrived the following day. Sales always responded promptly to my emails, even offering to update my details in the new account, and I am more than satisfied with my purchase.
Posted on : 27th August 2025
Arrived in good time and packaged well
Posted on : 27th August 2025
I have a large box full of Bosch hole cutters but for my current project I needed a 48mm one - which I didn't have. Tooled-up had one in stock which arrived on time and the job was completed (boring a hole in 18mm steel plate). One can necver have enough tools and it is nice to find a supplier who can fill-in the blanks when necessary. Thank you.
Posted on : 26th August 2025
Always had excellent service from Tooled up. Recently purchased some screwdriver bits and one broke immediately. Contacted customer service and I was answered very quickly and the matter was dealt with satisfactorily. Was refreshing to speak with someone who could understand and speak English well. So thanks.
Posted on : 26th August 2025
Excellent service as usual, will definitely use again
Posted on : 26th August 2025
Product cheaper than on Amazon and delivered just as quick
Posted on : 26th August 2025
Ordered a replacement battery for my father in law who had been searching high and low. A quick search on Google and I found the battery at a great price. Arrived within a couple of days and the father in law is happy, so its a win, win. Highly recommend.
Posted on : 26th August 2025
Prices very competitive and very prompt delivery of my order certainly based on my experience I would certainly purchase from this retailer again
Posted on : 25th August 2025
Great service, large selection of merchandise had exactly what I needed at very good prices
Posted on : 25th August 2025
Very quick delivery
Posted on : 25th August 2025
Excellent service. Very helpful when asked for advice
Posted on : 25th August 2025
When Tooled-Up have a real Makita bargain for sale, it is always the cheapest on the Internet supplier, by a mile. This purchase was for the top of the range Makite 487 drill, priced with delivery at under £65, when compared with other Makita dealers asking over £100 + delivery. Every order that I have placed with Tooled-Up has arrived the next day before 12:00. So, Best prices, Best delivery = 1st choice everytime.