Elora 19 Piece 1/2" Drive Bi Hex Socket Set Metric

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Elora 19 Piece 1/2" Drive Bi Hex Socket Set Metric

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Customer Questions & Answers

Len D'Cruz asked on 09/12/2021

Q : I would be very grateful for your help.Is it at all possible to purchase the plastic tray. Unfortunately the case got accidentally run over as it was left under the vehicle. However I was able to straighten the metal case but the plastic that keeps the sockets and handles got crushed. I am a loyal customer who uses your tools Kind regards Led

TooledUp answered on 10/12/2021

A : Hi Len (or Led?) - I'm afraid we're not able to supply these kinds of spare parts for the Elora range. However, Elora are distributed in the UK by Draper, who are usually able to supply a vast range of spare and replacement parts for their tools. So I think they would be a good place to start - if you contact them via the Draper Tools website they should be able to confirm if this part is available. Alternatively you might be able to get one direct from Elora in Germany. Good luck!

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This product carries a product lifetime manufacturers warranty covering both faulty materials and faulty workmanship for the expected life of the product as defined by the manufacturer, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.

We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.

Lifetime warranties may have specific limitations such as certain parts being covered only. Please check your documentation for full details and any downloads available on the product page itself for further information.

After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.

Get help regarding Elora 19 Piece 1/2" Drive Bi Hex Socket Set Metric

For any technical enquiries relating to this product it is best to call the manufacturer, Elora, direct on 023 8026 6355.

For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.

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