Bosch PSB 18 LI-2 18v Cordless Combi Drill

David-Mark 18/04/2019 20:21:03

Ordered a new DIY Bosch PSB18 LI-2 drill including new style charger as illustrated on the website. I went for this model, as I had previously had the first model of this when brought out by Bosch in 2011, so lasted me well. The new model has improved torque and overall quality is better. However, due to technical issues within the IT department, I didn't receive the new style charger, it came with the old style charger, the same as the one I had with the old model. If I'd have known it came with this I would have bought the drill and charger separately, as the old style charger doesn't work with the new style batteries. On a positive note to the company, I emailed them on the Friday evening regarding the issue. By the Monday morning when they had come back to work, the issue had been rectified with the IT department and the image had been changed to show the older style charger. The company had also authorised a replacement upto date charger (they are on the website, under Bosch DIY) and I received this on Wednesday. On the whole you can't ask for more than this. The company listened, acted and rectified the issue. Please note there are still old style batteries available for use so don't be put off by this. Just ask the company or contact Bosch. I have a Bosch professional starter line drill and the Bosch DIY PSB18 LI -2 beats it hands down. I highly recommend.

Raymon 02/12/2019 17:32:17

Bought to replace similar item that had faulty switch