Contact Tooled-Up.com
Call, email or visit us. Your question may already be answered in our frequently asked questions below.
Ways to contact us
Technical questions - queries about any technical aspect of a product, e.g. size, weight or suitability for a particular task - you may be able to contact the manufacturer directly for in-depth information.
Most frequently asked questions
Your query may have already been answered - please check our frequently asked questions or customer help sections below.
- How can I track my order ?
- When will I receive my order ?
- How will my item be sent ?
- What happens when I receive my goods ?
- How can I calculate my postage charges ?
- Will I get notifications about my order status ?
- How do I cancel an order ?
- How do I return a faulty item ?
- Can I return an unwanted item ?
Opening hours
Our Customer Service and Technical Help phone lines and our shop are open as follows:
| Day | Tooled-Up.com Customer Service Phone Line | Shop Hours |
|---|---|---|
| Monday – Friday | 9:00am - 5:00pm | 8:00am - 5:30pm |
| Saturday | 9:00am - 12:00pm | 8:00am - 3:00pm |
| Sunday | Closed | Closed |
| Bank and public holidays | Closed | Closed |
Your account and post
My Account
If you are looking to track an order, or update your account details please sign in to your account where you will have access to all of that and more.
Ordered as a guest? Track your order with your order number.
Contact us by post
If you need to write to us our postal address is:
Tooled-Up.com
78 Suez Road
Ponders End
Brimsdown
Enfield
Middlesex
EN3 7PS
Visit us
Visit our tool super store in Brimsdown, Enfield, Middlesex. There is plenty of onsite free parking. Directions and store details