ARS 120DX Bypass Secateurs
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Customer Questions & Answers
Q : These are the best tools I have ever used. Do you stock parts. I require two of the springs. Thank you.
A : Hi Lindsay, we don't sell ARS spares but a lot of them are available - however I checked up on the 120DX and the springs aren't listed as a spare part I'm afraid. It may be that that is a fairly standard component and I can see there are similar springs available from third parties (I searched for Secateur Springs) so it might be worth trying one of those out or contacting ARS to see if they can advise?
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This product carries a full 1 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
Get help regarding ARS 120DX Bypass Secateurs
For any technical enquiries relating to this product it is best to call the manufacturer, ARS, direct on 0175 870 4704.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at email@example.com or call on 020 8805 3535.